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Carlos was lovely. He did a great job, was very considerate and sought my input to make it the perfect fit. Ty so much - you've got a great team it seems!
Where to start....We can't say enough about how much we love our new Outdoor Living Area! PJ, Carlos and all of the crew were fantastic to work with from start to finish! We knew the basics of what we wanted, we stopped by the C.E.S. showroom and finalized the details of our project. Even though we tweaked a few of the small details along the way, great ideas came from it and we could not be happier with how it turned out! Professional, timely, creative, beautiful workmanship, quality, self-conscience, courteous, good communicators, attention to detail are just some of the adjectives to describe them! Highest compliment we could give, is that we'd recommend them to anyone who asks!!
The guys stopped by this morning as promised to check up on the work completed. They also raised a sprinkler head that was too low, that they probably didn’t have to do that but it was so nice of them to do it for me. Just wanted to say thank you so much. I am very pleased with my experience with you guys!
I don't typically write reviews but felt very compelled to write this one due to the excellent customer service we received from CES.
The previous owners of our home painted our entire pool deck a very light color. After the big hail storm in 2017, the paint chipped so we had it repainted. The patio never looked good...It looked dirty and the paint would continually chip off and end up in our pool. We decided we wanted to back to the original look that we could see was underneath the paint (a terra cotta color). In November we hired a painter that we had used in the past to strip off the paint and seal it. He made a huge mess, did not finish the job and quit returning my phone calls.
In January we decided to find someone else to help us. I reached out to neighbors on Facebook and was referred to CES. PJ came out the next morning and looked at our mess. He sent someone out to do a sample section on our deck to see if the paint could be removed and sealed. Judging from the sample they told us they would be able to do it. We agreed on a price and they started a few days later.
They got into the job and realized it was not going as planned. The paint was not coming up. At this point they expressed concern that we were not going to be happy with the finished product. They told us another option for our deck was to do an overlay. They had just completed a job around the corner from us. We went and looked at the overlay and it was beautiful! It was also 3 times as expensive!! The unbelievable thing is they went ahead and did the overlay and only charged us for what we originally agreed upon for the stripping and sealing!!
Our pool deck is so beautiful and I cannot say enough good things about CES.
We are very happy with the work that was done! PJ and the crew were fantastic!